Take steps now to prevent problems early on. Vehicles and dealers keep
improving, but problems can still occur, even if you buy a vehicle with
a track record for reliability from a dealer with a reputation for good
service. Good treatment during the sale doesn't guarantee the same reception
when you return for service, though it's often a good predictor. Here
are some tips on addressing problems before they become major hassles:
test drive the vehicle before taking final delivery.
- Take delivery
in the daytime. Artificial light can hide scratches or blemishes.
- Make sure
it is the vehicle you paid for. Match the title and all other documents
to the Vehicle Identification Number (VIN) atop the dashboard and the
information on the window sticker.
- Is every
option you purchased listed on the window sticker? Are they all on the
vehicle and in working order?
paint, trim, and body panels. Look for evidence of body repair, such
as a color mismatch; glass fragments in the carpet; loose or missing
pieces. Vehicles can be damaged in transit, and dealer prep work isn't
that the doors, hood, and trunk open and close easily. Examine the upholstery
and interior trim.
that all problems are fixed before you drive away. Why should you have
to come back for something that is not your fault?
for vital items such as the spare tire, jack, and owner's manual.
- Do you
have copies of all documents, including the bill of sale, warranty papers,
vehicle registration, etc.?
- Do you
know where to go and whom to contact if and when service is needed?
- Do you
have a copy of the manufacturer's recommended maintenance schedule?
- If a dealer-installed
option isn't available at the time of delivery, get installation details
sign the contract until you're satisfied that everything you're paying
for is accounted for and operating to your satisfaction.
- If the
dealership doesn't volunteer to give you a "tour" of your
new vehicle, ask them to do so. Be sure you know how to operate all
controls and accessories before you leave.
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Do you know where that car has been? Get it checked out
before buying with a vehicle history report.
Before you buy
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fraud, past wrecks, flooded cars and more!
If you are looking a several cars, you can order unlimited auto
checks until you find that perfect vehicle! It's a great way to
avoid a bad buy.